Careers

Jobs in this department include Flight Support Officer and Flight Support Supervisor, through to management roles. The Flight Support team provide check-in, ground handling, and arranging refuelling services for offshore flights serving the oil & gas and renewables industry in the southern North Sea and acts as the primary general aviation ground handler for Norwich Airport. Along with security checks and baggage handling they ensure passengers, including VIP travellers, are taken safety to the aircraft.

Roles in this department are suited to those who are:

• Safety conscious
• A good team-player and effective communicator
• Pro-active and a problem-solver
• Organised and able to follow instructions and procedures precisely
• More of an “outdoor” person – they work in all weathers!

Safety and Compliance Monitoring has two distinct roles, but the way in which they need to be approached is very different. Safety is all about supporting the teams and managers to create systems and a culture where safety is understood and actively embedded as part of the day-to-day. This is achieved through training, safety meetings, communication and investigating when things go wrong.

Compliance Monitoring is about performing spot checks to see whether the rules and procedures that have been written are working and being adhered to. Safety and Compliance Monitoring work together as Compliance Monitoring inspects to see if the activities undertaken as part of the safety aspect of the role are working.

Roles in this function are ideally suited to those who are:

• Safety conscious
• Really good with people and a confident communicator
• Methodical – you’ll love a processes and checklists and be great at keeping records
• Able to work alone and as part of a team
• Most importantly, have great attention to detail!

This business area is responsible for growing Saxon Air’s fleet of managed aircraft, generating revenue through the charter of these and third-party aircraft, alongside building and maintaining external relationships with owners, brokers and clients. Working in this area involves lots of networking and following up on leads to sell our services. But it doesn’t end there – the team will work with other departments such as ground operations, flight support, and other areas to ensure every detail is covered so the client reaches their destination safety.

For this department, you will need to be:

• Great with people and a confident communicator, both written and verbal
• Love networking and building good relations – good at starting conversations, not just waiting for someone to talk to you
• Have a good sense of logistics and finding solutions
• A detail person – checking everything down to the smallest details to ensure we deliver the best service to our customers!

This business area is responsible for seeking out new business and opportunities, developing relationships new owners, brokers and clients. Business development at Saxon Air is not just centred on our aviation services; we have a flight training school and operate electric aircraft, as well as having our own facility – our Business Aviation Centre, where we have office space available for rental, and event space for hire. As an innovative forward thinking business, we also have a number of special projects aimed at developing our operations and services, so good project management is a must in this function.

Jobs in this function will require everyone to be:

• Safety conscious
• An effective communicator
• A problem-solver with a pro-active mindset
• Organised and detailed
• An innovator with the ability to spot an opportunity, even if that isn’t so evident!

This function acts as the nucleus of the Charter business once flights have been booked through Sales. The Fixed Wing Ops team are responsible for managing all airport operations, coordinating flight planning documentation, and ensuring that any stipulations made by the customer and required by the Civil Aviation Authority are actioned and in place for the flight. They are also responsible for the physical flying of the aircraft. This area of the business is both technical, operational and customer facing, whereby the crew on our fixed wing aircraft will meet clients, welcome them on-board, and provide the expected level of service. Aside from Flight crew, roles in this department include Ground Operations management, Operations Officers and support services.

In these roles, we expect our staff to be:

• An organiser and a methodical planner
• Have good attention to detail
• A problem-solver – good at finding solutions
• Safety conscious
• As effective communicator, both written and verbal
• Able to follow instructions and procedures precisely
• Cool and calm in a crisis!

The role and responsibilities for this team are much like those described for the Fixed Wing Operations, but the Rotary team also cover sales of helicopter charters. The key difference when planning a flight in one of our helicopters, compared to a Fixed Wing aircraft is that this team have to factor in that the departure or arrival location could be quite challenging – it often isn’t from an airport! The team in this department often have to deal with highly changeable situations, whether that’s as a result of client requirements, weather or other operational challenges. So, apart from qualified Flight crew, we look for people who can demonstrate:

• Being a great problem-solver
• Great organisation skills
• Great communication skills and a natural tendency for methodical and detailed planning
• A safety conscious mindset
• The ability to follow instructions and procedures precisely
• Resilience!

Just like any vehicle, aircraft need maintaining. This team is ultimately responsible for ensuring that all aircraft in the Saxon Air fleet are maintained in an airworthy condition and compliant from both an internal and external regulatory perspective. Part M must effectively plan and coordinate all scheduled and non-scheduled maintenance so that aircraft can promptly resume normal operations. The department regularly liaises with Sales, Ground and/or Flight Ops and individual aircraft owners to relay and receive maintenance updates and issues.

Working in this team, aside from any requisite qualifications or experience, you would need to have:

• Really good communications skills and ability to work with other teams
• Organised and a systematic planner
• Have really good attention to detail
• Able to follow instructions and procedures precisely
• Good with time management
• Be an analytical thinker
• Very safety conscious!

The group services function covers our HR, Wellbeing, Sustainability, Finance, Facilities and Communications departments. These main functions support our operational business, allowing us to thrive.

The various roles across the teams are similar to those in most businesses to ensure:

• Good people management and support for our staff
• Sound financial management
• Regulatory compliance
• Brand management
• Media communications management
• Business administration
• Corporate governance

This area of our business includes our flight training school as well as a training centre that delivers programmes relevant to aviation and other industries.

Our flight training school is a centre of excellence for electric flight – we are proud to have started England’s lowest-emission Flight Training Centre, where aspiring pilots can earn their Private Pilots Licence (PPL) in the most environmentally conscious way possible. Our training program utilises a blended fleet of electric and minimal-emission aircraft that runs on Sustainable Aviation Fuel (SAF). With a suite of other training programmes available, we employ staff in our aviation training centre of excellence, including:

• Flight Training Instructors
• Flight co-ordinators
• Administrative Staff
• Training facilitators and tutors